Click & Collect
Perfect for
Small to Medium Hotels & Motels
Hostels
Small Events
Allied Health Clinics
Short Stay Accommodation
Restaurants & Cafes
Aged Care Facilities
TAC
NDIS
Function Centres
Access Premium Linen Whenever You Need
With more and more people wanting access to linen in larger quantities Click & Collect is a convenient way to access linen without delivery fees. Pre-order your linen online, arrange your transport and collect your linen from one of our dedicated Click & Collect locations. Click, Collect, Return. Another simple way we’re ensuring guaranteed linen supply for your business.
How it works
01
1. Order Online
02
2. Organise your transport
03
3. Collect your linen
04
4. Return your linen
Features
Premium Linen
The linen you will find in Click & Collect is the same linen you’ll find in some of Australia’s best hotels.
Convenient Access
Our Click & Collect service is built for convenience. While some locations offer onsite assistance for loading and unloading, all sites are set up for quick, easy collection and return.
Multiple Locations
Our Click & Collect network has expanded Australia wide, with collection points now available across Victoria, New South Wales, Queensland, South Australia and Western Australia.
Rebate Program
Our tiered rebate program rewards increased linen utilisation, giving you greater value as your volume grows.
FAQs
How does Click & Collect work?
Click & Collect allows you to pre-order your linen online, choose a pickup time, and collect it from your nearest LINEN HUB™. When you’re done, return the soiled linen back to the hub and collect your next order.
Where can I collect my linen?
You can collect your linen from any of ourLINEN HUBs™ located across Australia. A full list of locations is available here.
What are the pickup days?
Pickup days vary by location with some offering 6 day collections and returns . When placing your order, you’ll be able to select from available days at your preferred linen hub location.
Can I adjust my order at pickup?
You can change your order pickup through the online ordering portal anytime before the cut off day. If you are collecting from one of our attended hubs you can increase or decrease your order at the time of collection. Simply speak with our team at the hub and they will assist you with adjustments on the spot.
How do I return my used linen?
Simply bring your soiled linen back to the LINEN HUB™ and pop it in soiled returns.
Is there a minimum order for Click & Collect?
There is no minimum order requirement for Click & Collect.
How is billing handled?
Billing is done weekly based on the linen you collect, making it easy to manage costs without large upfront expenses.
Can I send a transport provider to collect my order?
Yes! You can arrange for a preferred transport provider to pick up your linen on your behalf. Just provide them with your order details.
What if I miss my collection time?
If you miss your collection window, contact our team as soon as possible. We’ll do our best to arrange an alternative pickup time.
Who do I contact if I need help?
You can manage your account, orders, and collections through our customer portal and app. If you need further assistance, our 7-day customer care team, including live chat support, is always available to help.
What is the Rebate Program?
Our tiered rebate program rewards increased linen utilisation, giving you greater value as your volume grows. You can learn more about our rebate program here.
LINEN HIRE CALCULATOR
Suggest Linen for Your Property
Enter your room count and we'll suggest the right quantity of linen for your hire.
*You can make adjustments directly to your quantities in the calculator below if required
*Days to Hire must be entered before suggesting linen.
Your Hire Summary
*Delivery fee is an estimate only and may vary by location. Final pricing confirmed on enquiry. We recommend using our Click & Collect service for smaller orders.
$0.00
AUD ex GST
Quality Linen
High quality linen, professionally laundered.
Reliable Delivery
Fast, on-time delivery Australia-wide.
Expert Support
Our team is here to help you every step of the way.
Sustainable Practices
Committed to responsible and sustainable practices.