5 small touches that get big 5 star reviews
When it comes to Airbnb hosting, the difference between a good review and a glowing 5 star review often comes down to the little things. Guests remember how you made them feel just as much as the comfort of the bed or the location of the property. By adding a few thoughtful touches, you can create memorable stays that inspire high reviews and keep guests coming back.
Here are five simple yet powerful touches that can take your guest experience from great to unforgettable.
1. A Warm Welcome on Arrival
First impressions matter. A handwritten welcome note, a small box of local treats, or even a fresh bunch of flowers can instantly makes guests feel valued.
- Keep it personal: Include their names in the note
- Share something local: A guide to your favourite nearby cafe or local snack adds the charm.
These little extras make guests feel valued and cared for, right from the start.
2. Quality Linen and Towels
There’s something unforgettable about slipping into crisp, fresh sheets or wrapping up in a soft fluffy towel. Guests notice the quality immediately, and often mention it in reviews.
The challenge? Maintaining that hotel standard freshness is time consuming and expensive if you’re washing and storing everything yourself.
That’s where Linen Hub comes in. We provide:
- Hotel quality sheets and towels: professionally laundered and ready to use
- Flexible options: Order linen for collection or have the linen delivered.
- No Laundry stress
3. Inconsistent Bedding Presentation
Guests notice when bedding looks rushed or uneven. Wrinkled sheets, mismatched pillowcases or duvet covers that do not align perfectly make a bed look unprofessional
Fix it: Take the time to properly make the bed: smooth sheets, matching pillowcases, tuck in edges neatly. These simple steps instantly elevate the guest experience and looks great in photos.
4. Failing to Provide Extra Bedding Options
Guests love having choices, especially if they are sensitive to temperature or have preferences for blankets versus duvets. Offering only a single bedding option can make the guest stay uncomfortable.
Fix it: Provide extra blankets or throws folded neatly in the room or closet. This small touch shows thoughtfulness and helps guests feel cosy no matter the season.
5. Neglecting Linen Freshness and Scent
Even clean linen can feel off if it smells musty or hasn’t been freshly laundered. Guest can easily tell when linen hasn’t been properly dried or aired out, this can be a major turn off.
Fix it: Ensure linen is washed on appropriate cycles with quality detergents and dried thoroughly. Adding a subtle fresh scent like linen or eucalyptus can enhance the sensory experience without overpowering.
WHy Linen hub makes the difference
Managing linen details can be challenging, especially if you have multiple properties or quick turnovers. That’s why many hosts trust Linen Hub for their linen hire needs.
We provide:
- Freshly laundered hotel quality sheeting, toweling and more.
- Flexible options like Click & Collect/Deliver to fit your schedule.
- A low cost, stress-free way to keep your bedding fresh, crisp and guest ready every time.
By outsourcing linen care to Linen Hub you avoid the subtle mistakes that can lose your 5 star reviews and instead give guests the elevated experience they expect.
Ready to elevate your linen game?
Linen is more than just a practical necessity, it’s a key part of the guest experience. Small details like fabric quality, presentation and freshness influence how guests feel about your entire property.
By addressing these five subtle bedding mistakes and partnering with a professional linen service like Linen Hub, you’ll protect your reputation and boost 5 star reviews.
Ready to elevate your linen game? Explore linen hire options and make every stay feel like a five star hotel visit.
